Ergo Arena accessibility guide — wheelchair, special needs and assistance

Ergo Arena was built in 2010 with modern accessibility standards. Here is what you need to know if you or someone in your group has a disability or special requirements for the Scooter Halloween Rave Party.

Wheelchair access

• Entrances: All main entrances are step-free with automatic doors
• Elevators: Available to reach all levels
• Designated viewing areas: Wheelchair platforms with clear sightlines at multiple locations
• Companion seating: Space next to wheelchair positions for a companion
• Accessible restrooms: Available on every level

Getting a wheelchair-accessible ticket

Contact the Ergo Arena box office or the ticket provider directly. When purchasing for the Scooter concert, specify that you need wheelchair-accessible seating. Companion tickets are typically available at reduced rates or free — ask when booking.

Transport to the venue

By car: Designated disabled parking spaces are available in both P1 and P2 parking lots, close to accessible entrances. See our transport guide.

By tram: Lines 2, 9, 10 to Ergo Arena stop. Gdansk trams are low-floor and wheelchair-accessible.

By SKM train: Gdansk Zaspa station — note the walk is approximately 10 minutes and includes some uneven surfaces.

Hearing impairments

• Ergo Arena concerts are loud — this is generally not an issue for hard-of-hearing guests who enjoy feeling the bass
• If you use hearing aids, consult your audiologist about concert settings
• Bring ear protection if you have sensitivity to certain frequencies

Visual impairments

• Staff can assist with navigation inside the venue
• Arrive early to familiarize yourself with the layout
• The arena is well-lit in circulation areas
• The concert itself features intense lighting effects — strobe lights and lasers are part of the rave experience

Sensory sensitivities

A rave concert is an intense sensory environment: loud music, flashing lights, large crowds, vibrating bass. If you have sensory sensitivities:

• Tribune seats offer more personal space than the floor
• Positions near exits allow you to step out if needed
• Earplugs help manage volume levels
• Consider arriving during the warm-up acts when the crowd is smaller

Service animals

Guide dogs and other service animals are generally permitted. Contact the venue in advance to confirm arrangements.

Medical assistance

A medical team is present at every major event. If you have a condition that might require assistance, inform security at the entrance so they can note your location.

Contact Ergo Arena

For specific accessibility questions, contact Ergo Arena directly before the event. Their website has a contact form and phone number. Asking in advance ensures the best experience.

Read the full Ergo Arena venue guide for general information.

Buy tickets — from 199 PLN!